1 YEAR WARRANTY
We provide a 1-year warranty, you are under warranty from the moment you receive the product.
Product failures without misuse and human errors.
We will send a replacement for free.
30 DAYS RETURN
If you are not satisfied with your purchase, you may return your order to us for a refund.
Returns will be accepted within a period of 30 days after taking possession of the Product.
The product will have to be returned intact and in its original package.
All items provided by the manufacturer, as well as any promotional items given at the time of sale, must be returned unused, undamaged, with no scratch, and in their intact original package.
We reserve the right to refuse any exchange or refund if these conditions are not met.
WHAT YOU'LL NEED TO PROCESS A RETURN OR EXCHANGE
- The original receipt or proof of purchase
- The original method of payment.
- Original packaging and all items originally included by the manufacturer, including all manuals, accessories, and gifts included with purchase.
RETURNS AND REFUNDS
If you need a return or exchange, please send us an email at [email protected]. We will send you the shipping address. Once we provided the return address, the parcel should be sent out within 7 days.
If you insist on returning the item and ask for refund, please make sure that the product has not been used by you.
All return parcels should be returned to our US warehouse.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 working days.
Shipping costs are non-refundable, except in the case of a delivery error from us or a manufacturing defect in the product. If your return or exchange request is accepted, we will pay for the return shipping of the item.
We may update our return policy at any time to adapt to changes in laws or technology.